Reviews for Mathis Plumbing & Heating Co., Inc.
Communication used to be a two-way street. Now it seems to be going in so many directions at once, it’s hard to keep track.
At Mathis, we like to keep things simple. And that includes maintaining an open dialogue with our customers.
When we do something that doesn’t please you, we want and need to know so we can take the necessary corrective action.
When we’ve met or exceeded your expectation, we of course like hearing that as well. Here are just a few recent comments from people who liked what we did, and how we did it.
“Thanks your for your fast and good service !” F. Teeter
“Thank you for such great service. We have avoided numerous problems “down the road”-because of the really good employees that you have. We appreciate their thoroughness.” Sincerely David & Claudia D.
“Wayne,…… Todd and Kevin just completed my plumbing changes. I just wanted to say thanks and that they did a great job and communicated everything they did very well.” Larry C
“Dear Wayne,…. Thank you so very much for coming to my rescue! If ever there was the time to call an “expert”- this was it! Please know how much I really appreciate you jumping right in !!! You took away a great fear in my heart that day. I knew after talking with that help was “on the way.” These matters are stressful for many reasons. God bless you & your Mathis Family - Always!” Jane C
“Wayne & Tyler,…. I want to express my deep appreciation and thanks for your return check for our ministry. You folks are simple amazing! I can never begin enough to tell you what an impact that you have made. You have helped us with the girls and guys restrooms on 3 different occasions. Thank you for the behind the scenes things that you do to make this world a better place. You truly are servants of our Lord and I am grateful,” Scott S
“Thank you for your prompt, courteous service.” E. Irvin
“ We want to thank you for your service to us over the years. We have recently had Todd here to take care of problems with our recirculating pump and a clogged ice maker line. He was most helpful and gave us useful instructions on preventing another clogged line. With appreciation, ” Melvyn and Glenda D
“Thanks so much for your promptness in replacing our gas hot water heater. Special thanks to Billy Ray. He always handles installations professionally.” Kindness Regards, Penny & Ron H
“We’ve got to commend you and your service technicians for an otherwise comparably light load on our season change this year. To Rays and my recollection, we’ve had fewer service call for HVAC repairs this spring than in any prior year. This is undoubtedly due to your remediation of existing conditions and thorough repairs of the past year.” Stephen A. Davis, Velux Greenwood Inc., Environmental Health & Safety Manager.
“Wayne, thank you and your most competent and courteous staff for the excellent work they did in solving our problems. You can be sure that when the Berry’s need plumbing, heating or air help there is no one we would think of calling but your company. Thanks again,” J. Berry
“ Super Job, Thanks …..Mathis Rules” John E
“ Thanks you for your attention to the Epoxy work I’ve had done. Everything seems to be working properly and I am relieved to know I should be problem free for some time to come. I will recommend the treatment to those who may have a need.” I enjoyed meeting you,” Virginia T
“Thank you so much for your excellent service. I am already enjoying my new A/C unit. Ross and his associate were very efficient, professional and polite. It was a pleasure having them in my home yesterday. Thanks again, Patricia B
“ I want to thank you for sending David to my house. You made the best decision ever in hiring him.. he is the most professional technician that has been to here house. He was courteous,, so polite and he explained everything. I just so appreciated having such a wonderful technician that I want to request him to be the technician you send to my house. Thanks,” Sandra J.
"I very much appreciated the professional appearance of your technician when he arrived, on time. David took the time to fully explain to me what was causing my plumbing problems and offered a couple solutions. One of my issues required an additional contractor to provide carpentry work. David was available by phone, late in the evening and answered questions pertaining to the job. That was most helpful. I know I can count on Mathis Plumbing to be there when I need them." - Lisa Hutchinson
"We are very pleased with the attention we've been given by Mathis. We came home Sunday night and our a/c was not working (had been planning to replace the unit). I called Mathis Monday morning, they were here by 11:30 AM, and we had a new unit fully installed and working by Wednesday afternoon! On Monday they brought out portable units for us to use until the installation was complete. Billy, Trent, and Kim were just great to deal with. They were all knowledgeable, personable, and a pleasure to work with! I highly recommend Mathis for heating or plumbing problems!" - Dianne Simmons
"I would use and recommend this company to anyone looking for plumbing. They really do live up to their reputation of good work and customer service. Thanks guys for working with me." - Meredith Brown
"I worked with Mathis to get a tankless water heater for my elderly Grandmother to help her save some money. They took care of all the paperwork for the rebates that you can get from the government for installing a tankless heater. They were extremely professional and looked out for her while they were there. I highly recommend them and was impressed with their service." - A Local Customer
"Landon came out and checked everything and did not find a plumbing leak. Landon went up on the roof and found a rough spot and then returned to the attic where he found several wet spots under the roof. I was really impressed by his effort to find out what our problem was. My wife and I were so appreciative that he made such an effort that I wanted Mathis to know what a great technician Landon is." - Robert W.
"The HVAC Technicians were very knowledgeable and took the time to explain the new Trane systems operation to me." - Scott W.
"Derrick was the nicest and most courteous technician and a very hard worker." - David D.
"The HVAC technicians installed my Trane equipment very promptly, left the work area clean and were very courteous and friendly." - Margaret T.
"I just want to say I have never had such quick service from a company that I have dealt with. I called and spoke to you (Kim) at 12:49pm today for an emergency service and when I spoke to the Bank (Park Sterling) at 3:20 the job had been completed. The branch advised that the technicians were very courteous and professional. Hats off to your company, from the phone call to clean up, we had superb service.
I just spoke with the property manager for the Park Sterling Bank and she asked me to give you guys a big THANK YOU for the wonderful service as well." - Angela R.
"Thank you so very much for your prompt service. We are very satisfied with both your product and follow-up." - Ginny D.
"The guys were very prompt, knowledgeable and professional. Thanks for taking care of our problem so quickly and for not charging us an outrageous fee." - Mike R.
" I would like to thank Mathis Plumbing Company for coming to our rescue during our recent problems with our heating and cooling system. During our regular yearly inspection, your always dependable crew spotted a rusted out leak in our air conditioning unit. Knowing it would soon be time to switch our heating system they immediately alerted me to the danger involved, namely a carbon monoxide leak. I could not have asked for two nicer and more knowledgeable young men who spent 10-hour days installing the system. You must be very proud of the way they represent your company. The quality of the new system is obvious, in that we have already begun to see a monthly fuel cost savings. Thanks again for being there for us" - Joanne G.
"I want to take this opportunity to thank you for repairing our broken water meter Saturday night. From the time that we called you on your emergency number and your response to us by phone, shows a true professional at work. The work was done quickly and satisfactory and we had hot water again. We come in contact with a lot of people on a daily basis and I can assure you that we will still recommend you to anyone that has plumbing needs. Thanks again for a good job" - Bill C.
"The guys were very prompt, knowledgeable and professional. Thanks for taking care of our problem so quickly and for not charging an outrageous fee!" - M. Rhoden
"Mathis installed the dehumidification system yesterday, and in just a few hours it had lowered the humidity from 67% to 47%. Everything appears to be online and performing well. I am so amazed at the programmability of the system. I highly recommend it to anyone. Again, thank you so very much for your help and I will be recommending you highly to anyone in need of your services in the future" - David C.
"Mathis Plumbing has consistently provided us with prompt, courteous and professional service. In an age when honesty and integrity are hard to come by, it is great to find a company with such high standards. They do outstanding work at fair prices and we never hesitate to leave them alone in our home because we know that they will treat our home as if it were their own. We have used Mathis since 1993 and the reason we haven’t looked for anyone else to take care of all our Greenwood Plumbing needs is because they are just that good”. " - Tom F.
"I want to thank you for the prompt work of fixing our sewer problems. The residents were real happy the way you had their services back in order. Also thank you for fixing our sprinkler system" - Pat B.
"Thanks ever so much for your quick action! You saved our holiday." - Martha M.
"Thanks for coming to our house on Christmas Day. Again, we appreciate the prompt service" - Jess B.
"Thank you so very much for coming and exchanging the water heater that was in my house. All the workers were so nice. I appreciate your quick service. I now have hot water!”" - Christina P.
"I wanted to take a few minutes to thank all of your employees for all the good work and team effort to get the job well done. Thanks so much for helping me with all my problems. I tell everyone about your company. I will continue to do so. Again, thank you for everything and may God bless you" - Marie W.
"Thank you again for getting the old sink cleared at the Community Theater" - Jean P.
"Thank you for coming to our rescue when the heat pump went out. It is friends like you that make the world a better place" - Rita P.
"Thanks for taking care of our plumbing problems so quickly! Thanks also for the discount, it was a big help and we really appreciate all you have done for us" - Linda & John W.
"Thank you for always giving us prompt, courteous attention" - Jim K. & Staff at Self Regional Hospital
"We were given outstanding service on a rainy Friday morning when our hot water heater had to be replaced. Your Tech was helpful in deciding what was best for the replacement. Prompt courteous effort by someone who knows his business is the best advertisement you can have." - Phillip B.
"Thank you all so very much for working with us. We cannot thank you enough for the great service" - Chilton and April M.
"Thank you for the gift. I know it makes your guys feel so good when you solve the mystery. The cool air is wonderful!" - Sally K.
"I just wanted to say thank you for your help and support on dealing with the sale of my house. You truly went over and beyond the call of duty to help me. You are much appreciated!" - Billy B.
"My husband and I want to thank you and the staff of Mathis for the very efficient job they did on our heating unit. We are enjoying it to the highest. Words cannot express how satisfied we are" - Elizabeth M.
"Thanks so much for such prompt and great service! Our calls were answered so courteously and the gentlemen who put in our water heater were very nice as well as and answered all my questions! Quick and courteous is not easily found these days- thanks for being one of the few! We are enjoying our abundant hot water immensely. Thanks so much." - Randy and Angie R.
"Just a note to express my appreciation for your help in the diagnosis and repair of a leaking pipe and HVAC unit.. Be assured that I will call again. Going back to the 1970’s, Mathis has been taking care of our plumbing needs here in Greenwood, and it is gratifying to that prompt service and customer satisfaction remains a high priority for you." - Jerome W.
"As expressed to you by phone and to reiterate here, my wife Edie, and I want to express complete satisfaction with our experience with Mathis’ work on the installing of two Trane systems for our residence. Also, your Service Technician, and assistant performed in a very conscientious and professional manner. That fact that both Wayne and Jimmy Mathis dropped by to check on the progress was very much appreciated" - Emmett B.
"I would like to also to say what a pleasure it was having the opportunity to work with all of you at Mathis Plumbing; and you have a group of good men working for you, it took a group effort from all of your guys making the job go as well as it did. They each worked extremely hard and also went over and beyond what are normally expected out of a crew giving good quality and performance, something that’s very rare in today’s market." - Paul J.
"All your gentleman were very diligent workers who did a very good job. We are very well pleased with their work. We would highly recommend Mathis Plumbing anytime. Thanks for the wonderful candle, I love it." - Richard and Jacquelyn R.
"It’s the best feeling knowing I can make just one phone call for any of my Plumbing, Heating and Cooling needs. I can always trust you to send a well-trained courteous and clean technician very quickly. The 100% no risk guarantee added to my confidence and satisfaction with your company" - Larry R.
"Mathis has many years in Air Conditioning Service and Repair and provided a very nice job. We had problems with our unit not being large enough to efficiently cool our home. With our new air conditioning unit installed by Mathis, we have saved during the summer on our electric bill because the unit does not run as long to cool down our home." - A Local Customer